The E Group is proud to be an ENERGY STAR® Service and Product Provider specializing in commercial and industrial clients.
Learn more about The E Group's ENERGY STAR® Program.
Today’s business enterprise looks at information as a key asset. The E Group helps dynamic businesses leverage the information, both apparent and hidden in the data derived from utility billing, to save money, improve efficiency, meet regulatory requirements and inform strategic decision making.
Client-Specific Billing Views
To meet the unique utility access and reporting needs of our clients, we have established a secure utility information website where utility billing information is presented in a variety of views: corporate view, consolidated view and detailed view of an individual site. At this level, the web user is able to pull up an image of the actual utility bill, if desired. A suite of operational and financial reports is also available including the ability to customize, save and export reports.
Accuracy Review & Correction
Accurate information is key for Energy Procurement, Demand Side Management or rate tariff auditing. Items such as data entry errors, vendor billing errors or vendor rebills are identified, researched and the information is corrected if applicable. And the database is reviewed regularly for the capture of accurate utility billing usage and cost information.
Billing Watch & Audit
Utility billing information, both cost and usage, is put through a monthly billing exception audit to identify components that are exceptions to how the account has been billed historically. Utility bills identified as out-of-tolerance with historical values are researched and any identified errors are brought to resolution with the utility by the bill payment project manager. A monthly report that identifies the audit results is delivered to the client.
Late Fee Monitoring & Mitigation
The bill payment project manager monitors late fee activity monthly in order to reduce the amount of late fees billed by the utilities. Individual accounts and vendors alike, with late fee trends, are researched and followed up with the respective utilities to get late fees reversed or to make arrangements to adjust the billing process eliminate future late fee activity.
Optimized Open and Close
The E Group Bill Payment Project Manager assists the client with opening new utility service or having service disconnected and the account closed when appropriate. With our “open” service, The E Group will arrange for service to be turned on and the account set up by the client’s required date. We will negotiate to eliminate any security deposit requirements and get the account on the most attractive rate. With the “close” service, we will arrange to have the account closed on the date required by the client and request any credit amounts be refunded.
Greenhouse Gas Reporting
For convenient Greenhouse Gas Reporting, the utility information website has a report which calculates the metric tons of CO2 created through the customer’s use of energy. The report is created using the actual energy utility billings for the time period selected on the utility information website. The report user can select the emission source, the emission type, the time period for review and the level of customer organization to report.